Support

We’re happy to help. Support is provided by email in English.

Contact

Write to [email protected]. We usually reply within two working days.

What we can help with

• Installation and setup on Windows
• Connecting your phone to your PC
• Activation and license questions
• Payment and refund questions
• Clear software faults

What we can’t help with

• Real-time chat, phone, or remote assistance
• Complex enterprise networks, VPNs, firewalls, or unusual Windows environments (we’ll do our best, but can’t guarantee a fix for every setup)

Before you write

If you’re reporting a problem, please include:

• Your Windows version
• What you were doing when the problem occurred
• Any error message you saw

This helps us answer faster.